Terms and Conditions
Last updated: March 15, 2024
1. Acceptance of Terms
By accessing and using Gelbix's services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Booking and Reservations
All bookings are subject to availability and confirmation. To secure your reservation:
- A deposit of 30% of the total tour cost is required at the time of booking
- The remaining balance must be paid 30 days before the tour start date
- Bookings made within 30 days of the tour start date require full payment
3. Cancellation Policy
Cancellations must be made in writing. The following cancellation fees apply:
- More than 30 days before departure: Full refund minus processing fee
- 15-30 days before departure: 50% of total cost
- Less than 15 days before departure: No refund
4. Tour Modifications
Gelbix reserves the right to modify tour itineraries due to:
- Weather conditions
- Safety concerns
- Force majeure events
- Operational requirements
5. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance covering:
- Medical expenses
- Trip cancellation
- Lost or damaged luggage
- Personal liability
6. Health and Safety
Participants must:
- Disclose any medical conditions that may affect their ability to participate
- Follow all safety instructions provided by guides
- Maintain appropriate travel insurance
7. Privacy Policy
We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to such processing.
8. Limitation of Liability
Gelbix is not liable for:
- Loss or damage to personal belongings
- Delays or cancellations due to circumstances beyond our control
- Personal injury or illness during the tour
9. Governing Law
These terms are governed by the laws of [Your Country/State]. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City].
10. Contact Information
For any questions regarding these terms, please contact us at:
- Email: legal@gelbix.com
- Phone: +1 (555) 123-4567
- Address: 123 Adventure Street, Travel City, TC 12345